Privacy Policy for Look Electric
At Look Electric, your privacy is the current that powers our trust. As we lead the transition to smart electric solutions, we are committed to being transparent about how we collect, process, and protect your data in an increasingly AI-driven world.
1. Data We Collect: The “Power Source”
We collect information to provide high-quality electrical services and a seamless digital experience.
- Identity Data: Name, service address, and contact details provided via our booking forms.
- Usage Data: How you interact with our website, including IP addresses and device IDs (essential for 2026 cybersecurity protocols).
- Smart Energy Data: (If applicable) Energy consumption patterns used to optimize your electrical systems.
- AI Inference Data: Information generated by our AI support assistants to better predict your service needs.
2. How We Use Your Information
We don’t just “store” data; we use it to empower your experience.
- Service Fulfillment: Scheduling technicians and processing payments.
- AI-Enhanced Support: Our 2026-gen virtual assistants use your interaction history to provide instant, accurate electrical advice.
- Predictive Maintenance: Analyzing system data to alert you before a fault occurs.
- SEO & Analytics: We use de-identified data to improve our website’s performance and relevance in search engines.
3. AI Transparency & Automated Decisions
In compliance with 2026 global AI regulations:
- Human-in-the-Loop: While we use AI for scheduling and diagnostics, significant decisions (like service pricing or safety audits) are always reviewed by a certified Look Electric professional.
- Data Provenance: We ensure all data used to train our local AI models is sourced ethically and kept within our secure environment.
4. Your 2026 Data Rights
You have “Master Switch” control over your information. Under current regulations (including GDPR/CCPA updates), you have the right to:
- Right to Delete: Request the permanent removal of your personal data.
- Opt-Out of Profiling: Decline the use of your data for AI-driven predictive modeling.
- Data Portability: Receive a machine-readable copy of your energy and service history.
- Universal Privacy Controls: Our site recognizes Global Privacy Control (GPC) signals from your browser.
5. Cookies and “Cookieless” Tracking
To respect modern privacy, we have shifted toward Privacy-First Analytics.
- Essential Cookies: Required for secure login and cart functions.
- Contextual Tracking: We prioritize server-side tracking that doesn’t rely on intrusive third-party cross-site cookies.
6. Data Security
We utilize End-to-End Encryption (E2EE) and Multi-Factor Authentication (MFA) for all internal data access. In the event of a breach, our 2026 response protocol ensures notification within 72 hours.
7. Contact Our Privacy Officer
Have questions about your data? Reach out to our dedicated team:
Email: privacy@lookelectric.com
Address: Shop no. 6-9,17-28,25-28, J.K Tower (1st floor), 14 K.C Dey Road( Opposite Rifles Club) Nandankanan, Chattogram.